/
Setting up Webhook Integration
Setting up Webhook Integration
Summary
Through Elevators notification channels your team can subscribe to webhooks that keep you notified as Elevator is updating issues.
Webhooks are triggered whenever Elevator for JIRA Escalates, Re-escalates, Assigns, Acknowledges or Completes and issue. These events are triggered by your JIRA users, workflow automation or background worker processes.
Webhooks will provide data about the event and let your systems react with this data.
Webhook Data
Elevator for JIRA will send a POST request to the webhook url with a JSON body of data.
The body is broken up into 4 main components:
Escalation | The current state of the Elevator escalation or assignment. |
Event | The event that triggered the change. |
Issue | Basic information of the JIRA issue. |
Links | Provides links to further action the issue where applicable. |
Detailed Schema
The schema for webhook data is detailed as a standard http://json-schema.org/ schema
Sample Webhook Body
, multiple selections available,
Related content
Understanding the Escalation process
Understanding the Escalation process
Read with this
The Escalation Status custom field
The Escalation Status custom field
Read with this
Setting up slack integration
Setting up slack integration
Read with this
Setting up team Notifications
Setting up team Notifications
Read with this
Setting up automation though JIRA Workflow
Setting up automation though JIRA Workflow
Read with this
Roster Reporting and Issue Escalation History
Roster Reporting and Issue Escalation History
Read with this