The Basics
Selecting a Roster Type
Setting up an Escalation roster
Setting up a Team Allocation roster
Understanding the Escalation process
Notification Channel Setup
Create a Leave request
Editing a roster
Permissions
Product Usage Analytics / Data Security & Privacy
Amend a Leave request
Contact Us
Setting up HipChat integration
Setting up Email Integration
Setting up Webhook Integration
Setting up slack integration
Integrate with JIRA Service Desk
The Escalation Status custom field
Setting up automation though JIRA Workflow
Setting up My Notifications
Setting up team Notifications
Issue Escalation History
Roster Reporting
