Step by step guide
To create a roster in Elevator for JIRA you must directly have, or be a member of a group that has the Global Permission 'Create Shared Objects', or be a member of the JIRA Administrators or JIRA System Administrators groups.
Checking Global Permissions
- From the JIRA ADMINISTRATION option on the far right top menu select System
- Select Global Permissions under Security
- Confirm the required Roster Creator is a member of the group(s) associated to this permission