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Elevator for JIRA version 2.0 documentation

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Created by Lenny Emmerton, last modified on Feb 12, 2017

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Use Elevator for Jira's on call rosters and intelligent escalation capabilities to lift your issue management game.

Getting Started

Setting up a roster

Understanding the Escalation process

Notification Channel Setup

Administration

Editing a roster

Roster Permissions

Support

Integration

Setting up HipChat integration

Setting up slack integration

Setting up Email Integration

Integrate with JIRA Service Desk

Configure the Escalation Status custom field

Setting up automation though JIRA Workflow

Notifications

Setting up My Notifications

Setting up team Notifications

Notification Channel Setup

Reporting

Roster Reporting and Issue Escalation History

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