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Tip
titleDone?

Nice work! now lets setup your first Roster!

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  • Rotation Frequency and Every: This sets the frequency of when users will rotate through the roster. E.g. Set the Rotation Frequency as daily and the first assignable user in the roster will be on-call for 24 hours. Using Every select how long the user will be on-call, e.g If your Rotation Frequency is Weekly and set Every to 2 then that user will be on-call for 2 weeks.
  • Start Date & Start Time: The date and time you want the roster to start. Dates/Times entered here are relative to your JIRA user's configured timezone. See Choosing a Time Zone in the JIRA documentation for more information
  • Escalate after: The amount of time before any unacknowledged Escalation will be automatically passed to the next tier

Team Shifts

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Team Shifts
Team Shifts

Team Shifts allows you to create a specific set of time windows for which a team is on call.  

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