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Step by step guide


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Table of Contents

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We recommend you create a specific user for Elevator for JIRA in HipChat to create the required API Key. This negates the issue of individuals who create API Tokens leaving the company and closing their HipChat accounts.

Create a new user invite in HipChat

Warning
titlePlease note

You must be an Administrator in HipChat

  • Log into your HipChat web portal https://{yourcompanyname}hipchat.com and select Group admin on the top main menu

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  • Once in Group Admin select Users form the top menu

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  • Enable the Invite URL and copy the provided link
  • Paste this Invite URL in a new browser window

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Create a Elevator User Profile in HipChat

Add Elevator for Jira as a user, we suggest you enter the below fields with:

  • Your Full Name: Elevator for JIRA
  • Your Emailelevator@yourcompany.com

    Note
    titleNote
    The email address does not need to physically exist


  • Enter a password and store this password
  • Select Sign up

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Create an API Token in HipChat

  • Once signed in, go to the user profile by selecting the User IconImage Addedon the far right and select Account Settings

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  • From the left hand side Account Settings menu select API Access

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  • From this page enter a label and select the Scopes Send message and Send Notification and select Create

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  • Copy the created Token ID

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Notification Channel Setup

  • From the JIRA menu bar select the Rosters menu.


  • Return to your Notification Channels in JIRA by selecting:
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Note
titleAdministration Access

The user must have JIRA administration access to setup Global Configuration

  • Select Email HipChat as a type and enter your email the API URL and select CREATE

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Note
titleNote

If your HipChat instance is cloud based then you can use the default address.


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Tip
titleSuccess!

Congratulations, you've now setup EmailHipChat. Need to integrate HipChatslack, slack Email or a Webhook? Please see below.


Setting up individual users to receive

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HipChat notifications

Setting up team rooms to receive

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HipChat notifications

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