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  • Name your Automation accordingly
  • Select WHEN then Add a trigger
  • Drop down the WHEN box and choose Issue created

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IF

  • Select IF and select the + to add a condition
  • From here you can either use the BASIC search function or the advanced search where you use an JQL query
  • For BASIC select your custom field and the option
  • For Advanced enter your JQL query i.e. "Issue Severity" = "Severity 1"

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