Step by step guide
Elevator for JIRA sends 1:1 HipChat messages. To do this Elevator for JIRA requires its own user to be created in your HipChat instance. Once you create the user you generate an API token and configure Elevator for JIRA to authenticate with the generated user token.
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Users simply need to have an account in HipChat and for the email address to align to their JIRA user account email address. If so escalations will populate their personal HipChat room.
Now that HipChat is configured you're ready to roll! Try escalating your first issue, and then you can look at more advanced features including: |