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- Access your roster by selecting one of the arrowed selections below, if selecting the Roster name select Roster Configuration on the left hand menu.
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Edit Roster Settings
Edit the fields:
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The users you select need to be active users with the required permissions for the project(s) you choose to update issues |
- Rotation Frequency and Every: This edits the frequency of when users will rotate through the roster. E.g. Set the Rotation Frequency as daily and the first escalation user in the roster will be on-call for 24 hours.
- Start Date & Start Time: Edit the date and time you want the roster to start. Dates/Times entered here are relative to your JIRA user's configured timezone. See Choosing a Time Zone in the JIRA documentation for more information
- Escalate after: Edit the amount of time before any unacknowledged escalations will be automatically escalated to the next tier
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