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Step by step guide

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Table of Contents

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Summary

Roster reporting allows you to extract useful information about Assignments associated with each Roster type in a CSV Format. 

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  • Issue Key
  • Issue Summary
  • Elevator issue status
  • Initiator
  • Completed by
  • Time Escalated 
  • Seconds to Acknowledgement 
  • Seconds to Competed
  • Re-Escaltion Count
  • Initial Team
  • Current Team

Creating a report

Choose Rosters from the Elevator for Jira function bar.


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Under the Roster heading click on the roster name.

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By selecting Export CSV on the right handside hand-side you will get a default 30 days 3 months of reporting from the current day. To increase the date range or refine the search to an individual issue use the Issue Key, From Date and To Date.Image Removed


Warning

Exporting more than 100 thousand records may temporarily impact the performance of Jira


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Save your report and view.

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